Job Details

Director of Supplier Quality

Tillamook County Creamery Association, Portland, Oregon

Job - Other

Salary Range: NA

Close Date: 08/22/2020

Director of Supplier Quality

Come join the Tillamook Team where our philosophy is “Dairy Done Right.” As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We’re taking a stand for real food, because everyone deserves better.

About you:
What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.

About us:
Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.

What you will do:
The Director of Supplier Quality reports to the Senior Director of Quality and is responsible for developing the strategy for, and implementing, supplier and co-manufacturer quality programs for TCCA’s branded and non-branded products. Ensures Food Safety and Quality expectations are understood and adhered to by our partners. Oversees FSQ qualification and monitoring, by planning, conducting and documenting supplier and co-manufacturer audits, and resulting corrective actions. Develops new and improved business processes for co-manufacturer, supplier and ingredient qualification programs. Ensures recurring document collection and review activities are conducted regularly.

Here’s a day in the life:
Responsible for ensuring that suppliers and co-manufacturers for TCCA products meet TCCA standards for quality, safety, consistency and regulatory compliance
Responsible for ensuring that TCCA’s Food Safety and Quality expectations are routinely updated as required, are consistent with FSMA and GFSI standards, and are distributed to suppliers, co-manufacturers, and 3rd Party warehouses with receipt confirmation
Gather documents from suppliers, co-manufacturers, and 3rd Party warehouses for assuring regulatory and quality compliance
Conduct a risk assessment of suppliers, co-manufacturers and 3rd Party warehouses
Plan, coordinate, and conduct audits; develop risk-based schedule and prepare reports on audits and corrective actions related to Tillamook supplier quality expectations
Work with TCCA Sensory to assure sample receipts, frequency, and methods of product evaluations from 3rd party manufacturing plants
Assists Procurement department with Quality metrics for supplier scorecard
Document and resolve non-conforming co-manufactured products, and/or ingredients, and materials for TCCA manufacturing and co-manufacturing plants
Communicate when new or changed ingredients, materials or processes require a trial based on TCCA’s quality system, and coordinate appropriate risk assessments with partners
Determine frequency, and facilitate management review, with suppliers, co-manufacturers and 3rd Party warehouses based on program goals
Implement business processes through QMS to support TCCA’s quality objectives
Other duties and responsibilities as assigned

Knowledge, skills, and abilities:
Bachelor’s degree in related field preferred
10 years of progressive quality assurance and/or auditing management experience
Ability to establish and maintain effective relationships with employees, supervisors and the general public
Strong written and verbal communication skills
Basic knowledge of Microsoft Word, Excel, PowerPoint and SharePoint
Collaborate and interact with staff at all levels of the company
Demonstrated ability to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously
Demonstrated time-management skills with the ability to work independently

Industry leading benefit and reward programs:
We offer outstanding benefits to our employees. For more information, please visit the careers page:

We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives and backgrounds to join our exceptional organization and help us build our future.

Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO/AA

Complete details: