Job Details

Dual Diagnosis Service Coordinator


Job - Non-Profit

Salary Range: 47,000+ DOE

Close Date: 08/31/2020

The Dual Diagnosis Service Coordinator (DDSC) provides behavioral health counseling, skills training and case management to SPMI clients with dual diagnoses in the Bridge City program. The position is responsible for developing, implementing and monitoring dual diagnosis treatment plans, skills training, case management, and all other applicable services to individuals with dual diagnoses. The DDSC also leads and co-leads therapeutic groups and works with clients on an individual basis to support the goals and objectives of their mental health and addiction recovery processes. Services are provided both in the office and in community settings. There are significant administrative responsibilities in terms of documentation, reauthorization, and other regularly occurring events.

Accountabilities: (Responsibilities of the job)
• Case Management and Direct Services
• Develop relationships with each client on the caseload by meeting for case management and/or counseling on an established schedule.
• Assess the strengths and service needs of each consumer.
• Develop individual service and recovery plans in partnership with consumer.
• Assist consumer in connecting to resources and services needed to achieve goals set in individual service and recovery/support plan.
• Monitor service delivery and coordinate care as needed.
• Provide individual and group counseling.
• Collaborate with outside providers and agencies as needed.
• Develop relationships with providers and stakeholders to facilitate service provision.
• Coordinate prescriber visits for medication management and problem-solve with clients to ensure effective medical services.

Crisis Intervention:
• Complete crisis plan for each person with risk factors.
• De-escalate crisis situations in milieu and follow agency emergency protocols.
• Complete WRAP plans or take other proactive steps to minimize use of crisis services.
• Contact hospital within 1 working day for anyone on the caseload who is hospitalized
• Document hospital and ER utilization and assist with discharge planning
• Coordinate consumer engagement with alternative resources and providers as needed to reduce time spent in emergency services
• Carry crisis phone on a rotating basis

• Complete all required assessment, reauthorization, and funding paperwork.
• Document all consumer contact and actions made on behalf of consumers.
• Ensure assessments and treatment plans are updated, and transfer summaries completed per BCR policies and procedures.
• Work with support staff to ensure clinical charts are complete and in compliance with federal, state and county rules.
• Assist with preparation of reauthorization paperwork in a timely manner.
• Adhere to productivity expectations of spending at least 55% of time providing direct, billable services to individuals or groups.

Utilization Reviews:
• Provide information as requested by the Quality Improvement Coordinator
• Complete all documents and observe timelines to ensure that charts are in compliance
• Participate in a minimum of 2 hours clinical/administrative supervision per month.

Other General Expectations:
• Attend and positively participate in required meetings.
• Pursue ongoing development of skills and competencies. A minimum of 20 hours continuing education annually in behavioral health fields
• Maintain state certifications – QMHP, CADC
• Follow all corporate policies, procedures, and protocols.
• Adhere to all applicable ethics codes.
• Maintain current Driver’s License
• Adhere to a regular work schedule as set by direct supervisor.
• Follow through on all directives and instructions.
• Maintain security of all corporate interests.
• Maintain CPR and First Aid Certificate.

Positions Reporting: (Listing of job incumbents reporting into this position)
Qualified Mental Health Professional with a Masters Degree in social work or related field is required. A minimum of two years post-graduate experience is preferred.
Active CADC-I in State of Oregon.
Applicant must possess the skills necessary to work independently. Must have a firm understanding of individuals with severe and persistent mental illness, psychiatric medications and their use, the nature of substance use disorders and recovery process, administrative rules and other applicable laws and regulations, as well as a firm understanding of acceptable clinical practices and guidelines. Complete understanding of the DSM and the ability to compose comprehensive mental health assessments and initial service plans. Ability to complete comprehensive ASAM assessments.

To apply please submit your resume to