Job Details

Data Analyst Intern

Puppet , Remote

Internship - Technology

Salary Range: DOE

Close Date: 08/07/2020

Hi, I’m Tami Martin, Sr Director of Customer Success and Data Operations,

I’m looking for a Data Analyst Intern to join our Revenue Operations (RevOps) team and partner with us while you learn about Data Operations and Customer Success. We want someone who can give us their perspective to help our business continue to identify, measure and learn from data.

RevOps at Puppet consists of several teams whose collective goal is to drive business growth through operational efficiency and cross-functional insights for our Go-To-Market teams (Marketing, Sales, and Customer Success). During this internship, you’ll be primarily focused on analytics for our Customer Success teams who enable our customers to achieve the best possible success with the Puppet solution through education, implementation and other consulting services, technical support, and more. This is a fun role to help us collectively decide where to focus as we work to deliver the services our customers will benefit from the most.

We intend to develop you as a junior-level analyst on our Data Operations team. You’ll be working closely with our other Data Analysts who build reports and dashboards, analyze data from our systems and processes, and develop insights and recommendations to enable the business to take action and make better decisions.
As an Data Analyst Intern at Puppet, you will:
Get exposure and spend time with different teams in RevOps and Go-To-Market teams.
Organize, compare and analyze data.
Create beautiful reports highlighting interesting information.
Work collaboratively with other team members and analysts.
Learn a variety of tools to extract data worth paying attention to including Zendesk and Looker.
Partner with people in our Go-To-Market teams to help them identify data and insights for decision making.
Learn how to create reports and dashboards using Zendesk Explore, Looker, and other business intelligence tools.
Develop your analytic and presentation skills.
Hone your understanding of how to develop, report on, and bring meaning and understanding to metrics.

You’ll be successful in this role if you are...
Someone who loves to analyze data
Excited to meet new people
Comfortable working with large and cumbersome datasets
Proficient with Excel/Google Sheets including strong understanding of pivot tables, functions such as nested if statements, complex formulas, v-lookups, pivot reporting, macros
Able to use SQL and excited to deepen your skill set
Familiar with data visualization and business intelligence tools and willing to learn new languages including LookML, Looker’s proprietary language
Flexible and eager to work on a dynamic team with strong collaboration skills
A critical thinker who will share their opinions freely
Passionate about service. It’s second nature and something you love.
Detail oriented and organized.
Articulate and empathetic in your interactions
Keen to learn new things and naturally curious and inquisitive

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