Job Details

Housing Case Manager

Catholic Charities, Portland, OR, USA 97202

Job - Corporate/Business

Salary Range: DOE

Close Date: 09/22/2020

Housing Case Manager

Housing Transition Program

Full-time Position (40 Hours/Week) non-exempt

Reports to: Housing Transitions Program Manager


Inspired by the transformative power of God's love, Catholic Charities, the social service arm of the Catholic Church in western Oregon, partners with the most vulnerable in the community, regardless of faith, to achieve lasting solutions to poverty and injustice. Through the principles of Catholic Social Teaching, Catholic Charities of Oregon achieves lasting solutions to poverty and injustice by partnering with clients to meet their economic and educational goals, and to support their physical and social well-being. Catholic Charities of Oregon envisions a society in which all people thrive economically, socially, and spiritually; cultivate diverse, respectful, and just communities; and recognize the inherent dignity and sanctity of human life.


The goal of the Housing Transitions Program is to permanently house homeless women living on Portland's streets, and to provide the housing retention and support services needed to help them remain housed.

Our overall goal is to provide outreach, engagement and housing services to homeless, single women.


Conduct outreach to homeless women on the streets, in camps and at emergency shelters.
Assist homeless women in securing and moving into permanent housing. Assist with furniture procurement and move.
Provide case management and housing retention services to housing clients.
Maintain accurate and up to date case records.
Responsible for planning, placement, case management and service match monitoring and reporting for Shelter Plus Care participants served in the Street to Home program. (8 hours weekly).
Participate in program day services and intakes.
Assist in organizing and participating in recreation and community building activities.
Provide friendly visits to newly housed women.
Participate in program planning and development consistent with the Housing First model.
Provide supervision to student interns and volunteers as applicable.
Participate in trainings and coordination meetings as requested by Supervisor.
Adherence to Catholic Charities policies and procedures.
Perform other duties and responsibilities as assigned.


Bachelor's degree in human services or equivalent lived and or worked experience required.
Minimum two years' experience in case management and advocacy with individuals experiencing homelessness, required.
Committed to providing low barrier housing and support services to homeless individuals.
Understanding of the issues and challenges of homeless women.
Experienced in crisis intervention and de-escalation.
Knowledge of local resources; experience providing information and referrals.
Physical ability and stamina for 1-2 hours of walking, hiking to homeless camps.
Bilingual (Spanish/English) and bi-culturally competent, preferred.
Ability to communicate concisely and effectively, both verbally and in writing in Spanish and English, preferred.
Experience with community networking and organizing.
Ability to effectively work with standard office programs including Word, Excel, Outlook, Microsoft Teams and PowerPoint.
Demonstrated ability to understand the issues of people living in poverty and be engaging and interact with a diverse community.
Demonstrate judgment and discretion in dealing with confidential matters.
Commitment to Catholic Charities mission to work in partnership with vulnerable populations to achieve lasting solutions to poverty and injustice.
Must be able to organize and prioritize work, be proactive, take initiative, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner. High attention to detail required.
Excellent written and oral communication skills.
Willingness to learn new skills and take on new responsibilities.
Strong analytical and strategic problem-solving skills.
Ability to work well in team setting, as well as independently; be flexible and adapt well to different dynamics in a fast paced work environment.
Ability to work a flexible schedule, which could include some evenings and weekends.
Successful completion of civil, criminal and/or motor vehicle background checks.
Travel between sites in Portland required. Must have driver's license, access to vehicle and ability to obtain automobile insurance at levels required by agency (100/300/100).

COMPENSATION: Compensation is commensurate with skills and experience. Competitive benefits package, including: 100% employer paid health insurance (employee portion), disability, life insurance, paid time off, 12 paid holidays, retirement plan, free parking and more.

TO APPLY: Submit your application, resume and cover letter at


For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Complete details: Click Here for complete details on this position