Job Details

Travel Options Counselor

Ride Connection, NE Portland

Job - Non-Profit

Salary Range: $15.35 per hour

Close Date: 09/09/2020

At Ride Connection we’re passionate about moving people. Transportation lies at the heart of equity, allowing people access to the things they need to survive and thrive. Last year we provided over half a million free rides for older adults, people with disabilities, low-income individuals, rural residents and general public. We have built and continue to develop programs that allow us to provide the best option for each individual, suited to their level of need. We place a high emphasis on diversity and inclusion in our workplace. Staff and volunteers are valued for the experience and unique viewpoints they bring to the job. Our culture is one of empowering our employees, building collaborative teams and encouraging a good work/life balance. We offer flexible work schedules, annual TriMet passes, competitive benefit package and generous paid time off.

Have you every wished you could give back to your community? Are you interested in helping older adults and people with disability? Do you have the skill of making people feel comfortable talking to you about their barriers for transportation? We are looking for someone who has a desire to impact our ability to provide more transportation options in the community by becoming a Travel Option Counselor (Specialized Intake & Referral).

The Travel Options Counselor (Specialized Intake & Referral) serves as the primary point of contact for all Ride Connection customers who might benefit from travel options counseling and education. The Travel Options Counselor works to counsel and educate older adults and people with disabilities about all available transportation options in their community.

Required Qualifications
• Skilled at being an active listener and interviewer
• Demonstrated computer skills, and proficient with the Microsoft Office environment
• Ability to communicate professionally, effectively and pleasantly on the phone, and to take notes
• Ability to pass a National Criminal Record Check which includes fingerprinting

Preferred Qualifications
• Ability to speak Spanish and/or Russian

Complete details: