Job Details

Spanish-speaking Video Support Specialist

Unitus Community Credit Union, downtown Portland

Job - Corporate/Business

Salary Range: based on experience

Close Date: 08/31/2020

At Unitus, each employee has an opportunity to make a difference for our members. As part of the centralized Remote Experience team, The Video Support Specialist provides a full range of inbound and outbound sales and service activities primarily through video sessions and other virtual channels. This position assists members and non-members in processing an array of transactions and consultative video sessions with a high level of visual and verbal member concern and professionalism, to ensure our commitment for unparalleled service – the kind that creates the Unitus difference. This position is located in our downtown Portland headquarters, and we pay 100% of the cost of a public transit pass. Saturday and evening rotations are required for this position.

The Video Support Specialist must be actively engaged in learning and maintaining continual awareness and knowledge of promotions and products, and must be able to enthusiastically and recommend and cross-sell appropriate products and services based on member needs in accordance with established policies, procedures and authority levels. The Video Support Specialist is proficient in opening new and maintaining of existing deposit, online, consumer lending, and deposit and lending products including equity, business services, and tax advantaged products. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.

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