Job Details

Resource Navigation Manager

Oregon Food Bank, Portland, Oregon

Job - Non-Profit

Salary Range: $60,500 - $70,500

Close Date: 10/25/2020

Resource Navigation Manager
Full Time Management

Applications will be accepted through October 25, 2020 at 9:00PM PST.  A cover letter is required for consideration.
The pay range is $60,500 - $70,500
Work is currently being done remotely due to COVID-19.

About Us: 
Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes. 
At Oregon Food Bank, we believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also a community-wide symptom of barriers to employment, education, housing and health care. That’s why we work on two fronts in our mission to end hunger in Oregon: we build community connections to help people access nutritious, affordable food today, and we build community power to eliminate the root causes of hunger for good. 
Oregon Food Bank is an Equal Opportunity Employer, and we encourage applications from candidates who can contribute to the diversity of our organization. Over and above our commitment to non-discrimination, OFB actively seeks to employ members of the community who have experienced poverty or food insecurity and members of historically marginalized groups including racial and ethnic minorities. Please visit our website to read more about our commitment to equity. 

Who We Are Looking For: 
You care deeply about our community, about people experiencing hunger and hold them in the center of all that you do. You are committed to and skilled in using equity as a process and an outcome of your work to disrupt systemic social patterns that promote hunger. You have a strong affinity with OFB’s 10 Year Vision and are profoundly excited to achieve this vision for and with our community. You are passionate about ending hunger and strengthening local economies. You are detail oriented and adept at program development and execution. You think outside the box and are a creative problem solver. 

The Resource Navigation Manager oversees a team of four staff who develop and support programs that connect people to financial resources in order to purchase food. These programs include the Supplemental Nutrition Assistance Program (SNAP), Double Up Food BucksVeggie Rx programs and more. The Resource Navigation team works with grocery stores, local markets, farmers markets and healthcare partners to increase access to food for communities that disproportionately experience hunger and poverty. 

Primary Responsibilities:

  • Provide strategic direction to ensure resource navigation programming creates leadership opportunities and partnership with the communities that are disproportionally impacted by hunger - including Black, Indigenous, People of Color, Trans- and Gender non-conforming, immigrant and refugee communities. 
  • Oversee the design and implementation of resource navigation programming, including recruitment, trainings, technical assistance, outreach, and partnership development. 
  • Maintain relationships with key resource navigation partners including Double Up Food Bucks, SNAP, and healthcare partners. Monitor changes to resource navigation programs - research and develop guidance and communication as needed. 
  • Develop and recommend Resource Navigation Team annual work plan, goals, objectives and budget for incorporation into OFB annual plan and budget. Operate within the annual budget of income and expenditures and ensure successful completion of the annual work plan.
  • Provide oversight and develop tracking systems to ensure compliance with OFB approved budget, grants, policies, reports, and documents. Create and utilize standard department documents such as program descriptions, project charters, logic models, and evaluation plans.
  • Supervise a team charged with implementing resource navigation programming that centers communities disproportionately impacted by hunger.
  • Define critical competencies (skills and mindset) and provide regular feedback to ensure a high level of productivity, excellent customer service, teamwork and professional growth. 
  • Design and communicate clear team roles and accountability to maintain a positive and collaborative work culture. Facilitate open communication, representing diverse experiences.
  • Maintain a positive, collaborative and productive work culture amongst project teams.
  • Coach staff and volunteers to develop and exhibit excellent interpersonal skills, divergent and convergent thinking for problem solving, passion and authenticity, skillful time-management and compelling presentation skills.
  • Contribute to the P&P supervisor team, to define and build consensus for OFB’s strategic direction and culture; including personal learning to address systemic inequity and its role in food insecurity.
  • Other duties as assigned.
Skills & Experiences of the Ideal Candidate: 
  • Proven ability to build and maintain strong relationships with a variety of stakeholders.
  • Excellent interpersonal, oral, and written communication and presentation skills - ability to adapt communication style and content to a variety of audiences. 
  • Collaborative approach and a strong team-oriented style. 
  • Willingness to innovate, problem solve and seek innovative solutions. 
  • Passionate about food justice and ending the root causes of hunger, including systemic racism and oppression.
  • Personal or professional experience working for racial justice.
Preferred Qualifications:
  • Proficiency in a language other than English, bi-lingual and bi-cultural skills strongly preferred.
  • Experience in nutrition programs or coordinating social service or social justice programs.
  • Management or program management experience, including directing the work of staff or volunteers and establishing and managing performance outcomes and expenses. 
The Fine Print: Work is performed in a variety of office environments and other locations inside and outside of Oregon Food Bank while using a telephone and sitting at a computer screen for extended periods. May lift, move, and carry objects of about 20 pounds, such as boxes, materials, and other supplies. Frequent travel by car to points outside the greater Portland metro area, with overnight stays 6-8 times a year, as well as work outside normal working hours, such as evenings and weekends. 

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