Job Details

Employee Engagement & Workplace Giving Officer

Mercy Corps Global, Portland, OR

Job - Non-Profit

Salary Range: TBD

Close Date: 08/28/2020

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Program / Department Summary
Resource Development (RD) works to raise private funds, cultivating and maintaining relationships with private donors; define the agency’s brand, raising our public profile and sharing stories about our work by engaging with the media, the public, and our supporters; and produce a wide range of online and offline communications. We are passionate about Mercy Corps’ mission and dedicated to supporting our worldwide team that is improving the lives of 30 million people in more than 40 countries.

In support of that mission, the Corporate Partnerships Team manages Mercy Corps’ relationships with major US companies by raising unrestricted revenue, co-creating strategically restricted grants and elevating Mercy Corps’ brand profile. We set bold agency-wide strategies, develop and manage relationships with corporate partners, and advance Mercy Corps’ mission through funding and partnerships.

General Position Summary
This position supports the Corporate team in deepening partnerships with key corporations and raising critical unrestricted funds. The Employee Engagement and Workplace Giving Officer will design, implement, maintain and grow programs that engage employees of key corporate partners in Mercy Corps’ mission, with an overarching goal of increasing revenue from those sources. This position’s focus on employee giving and employee engagement complements and supports the work of our Corporate Partnership Directors who manage a portfolio of high value, long-term relationships with major US Companies.

Essential Job Responsibilities

Employee Engagement (50%):

Work closely with the Directors and Deputy Directors managing strategic corporate partnerships to deepen relationships through employee engagement activities and initiatives.
Work closely with the Communications and Brand teams, Technical Support teams and internal stakeholders to design, develop and implement meaningful engagement and volunteer activities for a corporate employee audiences.
Facilitate employee engagement activities both in-person and virtually, bringing Mercy Corps work to life in compelling, tangible ways.
Manage the planning, logistics, policies and administrative needs related to strategic pro bono volunteer experiences for partner employee groups.
Maintain sales and information materials related to employee volunteering and engagement.
Develop and produce communications materials to report back to corporate partners on employee engagement events and activities.
Recruit, organize and supervise interns, temps or volunteers as needed or required for tabling opportunities, events, administrative needs or special projects.

Employee, Workplace and Matching Gifts (50%):

Work in close collaboration with the Mass Market Fundraising, High Impact Philanthropy, Communications, Digital, and Creative teams to implement effective employee giving, corporate fundraising, workplace giving and matching gift strategies in order to grow Workplace Giving revenue.
Work closely with the Directors and Deputy Directors managing strategic corporate partnerships on how to integrate employee giving and matching gifts into overall relationship plans and strategies.
Lead and manage relationships with key corporate partners focused specifically on employee giving
Maintain external employee fundraising and matching gift documents such as FAQs, fact sheets, online tool kits and the Mercy Corps website in relation to employee giving, corporate employee fundraising and matching gifts.
Create and maintain Workplace Giving fundraising and stewardship materials.
Leverage tools and policies for increased Workplace Giving during disaster response.
Respond to employee giving, matching gift, and employee fundraising queries and initiatives.
Implement the data entry process, queries and other activities surrounding tracking and stewardship tools, including the tracking of events and streamlining of processes to facilitate efficient information storage and retrieval, as created by the Business Development and Private Grants Officer.
Collaborate with Mass Market Fundraising and Digital Marketing Teams to leverage fundraising tools as well as our engagement with key audiences that overlap with corporate employees.
Work with Workplace Giving federations and fundraising platforms including GlobalGiving, Benevity and others to grow their contribution by ensuring information is accurate and donors receive quality service.
Other duties as assigned

Supervisory Responsibility

Reports Directly To: Deputy Director, Corporate Partnerships and Engagement

Works Directly With: Corporate Partnership Directors, Corporate Partnership Deputy Directors, Mass Market Fundraising team, Development Operations team, Brand + Digital Marketing team

Knowledge and Experience
Bachelor’s degree preferred, or transferable work experience and skills
At least 4 years’ experience in the field of employee engagement, communications, marketing, fundraising or advocacy, with work experience communicating with people by phone and email
Successful marketing or fundraising experience or corporate workplace giving program implementation preferred
Strong facilitation and project management skills
Excellent written and verbal communication skills, with professional demeanor.
Demonstrated people skills and customer service experience, track record of managing strong professional relationships.
Highly organized with a strong attention to detail.
Ability to work well independently, in a fast-paced environment and balance multiple priorities.
Experience in MS Office, Google Drive and Office tools and database software.

Success Factors
The successful Employee Engagement and Workplace Giving Officer will have strong inter-personal skills and excellent written and verbal communication skills. They will be highly organized with strong attention to detail, and will be able to balance multiple priorities and work well in a team as well as independently, with minimal supervision. This person will represent Mercy Corps well to partners’ employees, Workplace Giving platforms, vendors and all other stakeholders. Finally, this person will have an interest in humanitarian and development issues, be dedicated to Mercy Corps’ mission of helping to build more secure, productive, and just communities, and will share that passion with supporters.

Living Conditions / Environmental Conditions
The position is based in Portland, Oregon and it requires up to 15% travel to within the United States.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Complete details: