Post Date: 07/20/2020
Close Date: 08/02/2020
POSITION TITLE: FAMILY DEVELOPMENT PROGRAM SPECIALIST
DEPARTMENT: FAMILY DEVELOPMENT
OPEN DATE: JULY 20, 2020
REPORTS TO: FAMILY DEVELOPMENT MANAGER
CLOSE DATE: AUGUST 2, 2020
WORK LOCATION: BEAVERTON, OR
HIRING RANGE:* $17.95-19.75 HOURLY
FLSA STATUS: NON-EXEMPT
POSITION STATUS: REGULAR FULL-TIME (RFT)
FULL-TIME EQUIVALENT: 1.00
WORK HOURS PER WEEK: 40
NUMBER OF POSITIONS: 1
MONTHS ACTIVE: YEAR-ROUND
POSITIONS SUPERVISED: 0
Under Oregon statute, after July 1, 1996, an offer of employment for this position is contingent upon the results of criminal offender information record check, and possibly fingerprinting, conducted on applicants for employment in early childhood services agencies. Applicants who have been convicted of certain offenses or who refuse to consent to such background checks will not be hired for this position. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. Continuation of all positions is contingent upon future funding.
NOTE – This position requires the ability to speak, read and write in both English and Spanish.
*Note on Hiring Range:
For applicants with extensive qualifications and/or years of experience, the new hire maximum rate may be exceeded with the approval of the Director of Human Resources and the Executive Director. If approval is granted, it will be based upon careful review of the applicant’s qualifications, experience, internal equity and budgetary considerations. The final rate approved will typically never be at a rate equal to or above the established market rate for the position.
In support of the Agency’s mission, this position is responsible for providing administrative and program management support for the Family Development department while maintaining a high level of confidentiality. The position is responsible for daily operations of the Individual Development Account (IDA) program, including recruitment, determining eligibility, and development of participant goals. In addition, this position oversees the Financial Education program by identifying class locations, coordinating scheduling with partners, managing the enrollment process and tracking attendance. This position supports department efforts in data management, collection and organization, works with department staff to ensure that data entry is accurate and complete. Supports program workflows by training staff in proper data entry process, identifying common errors, and correcting errors. This position requires excellent time management skills in order to complete multiple tasks, project and program requirements and must demonstrate and model effective collaboration and communication skills
Essential Functions and Responsibilities:
• Provide daily administrative support to assigned division/program/office function directors, managers, supervisors and staff.
• Provide prompt, accurate and effective administrative support including, but not limited to, composing and sending written and electronic correspondence in an accurate and timely manner, routing telephone calls and visitors, performing word processing functions, creating graphs and presentations, and providing language translation when applicable.
• Keep current on and act as a resource to program supervisors and staff members on Agency related information technology system changes.
• Maintain up to date calendar information relating to the assigned division/program business, as well as various community partners who work with the assigned division/program.
• Perform data entry and information management in a variety of databases. Prepare and analyze reports and prepare documents summarizing the reports.
• Organize and prioritize Individual Development Account (IDA) recruitment, determine eligibility, conduct intakes.
• Develops individual savings plans; ensures compliance, tracks progress of participants and expenditures related to purchase of assets; respond to client needs.
• Coordinate with funder as primary contact; Prepare and analyze reports.
• Training of all Family Development staff on data entry, data quality. Monitor data quality for all Family Development programs; prepare and analyze monthly and quarterly reports.
• Organize Financial Education classes; enroll participants, coordinate with instructors and interpreters.
• Maintain related division/program files and in-process work files of director/managers, including coordination of current and historical filing needs.
• Establish and maintain work flow systems, keeping procedures current and effective, and maintaining accurate schedules in a manner which is aligned with the program/divisions business needs.
• Anticipate workload needs and effectively plan time and resources necessary to execute tasks on time.
• Responsible for ensuring that orders, inventory and distribution of office supplies are completed and maintained for the division/program. Maintain office equipment as assigned.
• Strictly adhere to all safety policies and procedures at all times and respond/correct any at-risk safety issues immediately.
• Strictly adhere to agency code of ethics and standards of workplace behavior.
• Perform other duties as assigned to meet business needs including regular and reliable attendance and adherence to all company workplace behavior standards.
Marginal Functions and Responsibilities:
• Other marginal functions and responsibilities as assigned.
• Bilingual English/Spanish written and verbal.
• Able to translate written materials from English to Spanish.
• High School diploma or equivalent and a minimum of three years of program operations or administrative support experience providing complex support to projects and/or upper management personnel in a non- profit or non-manufacturing environment or an equivalent combination of education and experience.
• Proven skills in working effectively with low-income and diverse populations.
• Proven skills in working both collaboratively as part of a team and independently with little supervision.
• Experience coordinating with other professionals and social service agencies.
• Strong organizational skills and skills in managing multiple tasks of competing priority.
• Advanced level of proficiency in technology tools such as Microsoft Office applications, databases, spreadsheets (including formulas and tables), charting, etc.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or higher.
• Experience with and/or knowledge of social service systems or non-profit organizations.
• Experience with basic accounting and/or bookkeeping procedures.
Required Licensing or Other Special Certifications:
Required Physical Demands of Essential Functions and Responsibilities:
• Most work is conducted in an office environment with moderate to extensive phone use.
• Extensive use of computer and keyboarding.
• In normal work day, may stand/walk 2 hrs/day; may sit _6_ hrs/day; may drive 2 hrs/week; may use hands for repetitive grasping, pushing and pulling, typing and fine manipulation _3_ hrs/day; may use hands at or above shoulder level for _1_ hrs/day.
• In normal work day, may bend, squat, and/or climb occasionally.
• Work is light in nature, lifting maximum of 30 lbs.
• Frequent lifting and/or carrying of objects weighing up to 20 lbs.
• May require walking or standing to a significant degree, or sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.
How to Apply for this Position:
To be considered we must receive a completed Community Action Employment Application form. You are welcome to also include a cover letter and resume at your option. Transcripts may be required for certain positions. Applications can be completed on our website: www.caowash.org or you can print off the application to complete or pick up the application form at either of our following locations:
Hillsboro – 1001 SW Baseline St, Hillsboro OR 97123
Beaverton – 5050 SW Griffith Dr, Suite 101, Beaverton OR 97005
Be sure to submit your application in a timely manner. If you choose not to complete an online application, you can send your completed application form, optional resume and cover letter and any other required documents via fax at 503.357.6057. If you prefer to mail your application be sure to mail attention Human Resources at the Hillsboro office address above.
All application submissions will be acknowledged with a receipt notification. If you are selected for an interview, we will contact you.
All current Community Action employees are encouraged to apply for openings at Community Action which they are interested in. For current employees, some qualifications may be met by an equivalent combination or education and experience at the discretion of the employer.
Benefits: All regular full-time (RFT) status positions of 0.50 full-time equivalent or higher are eligible for our outstanding benefits package including:
• Generous paid sick and vacation time
• 12 0bserved holidays
• Medical, vision and dental insurance
• Free life and long term disability insurance
• Medex travel assistance
• Employer-matched 403(b) retirement plan
• Employee Assistance Program
• Rich and diverse mission-based working environment
COMMUNITY ACTION IS AN EQUAL OPPORTUNITY EMPLOYER
Community Action is an equal opportunity employer and does not discriminate on the basis of sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, veteran status, or other protected status in accordance with applicable federal and state equal employment opportunity laws. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.
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